Read the answers to the most popular questions and save your precious time
How gift cards work?
Gift cards can be purchased in a physical or digital form. Physical gift cards are sent to the recipient via delivery service. Digital gift cards are sent instantly or in a scheduled time to recipient's mobile phone or email. Recipient can redeem both types of gift cards in a relevant brand store
How are gift cards delivered?
Physical gift cards are sent to the recipient via delivery service. Digital gift cards are sent instantly or in a scheduled time to recipient's mobile phone or email.
What is the delivery time for physical gift cards?
Express delivery: same day delivery is available only in Tbilisi for orders made before 13.00. Standard delivery: 1 working day in Tbilisi and 2-3 working days in other cities..
What is the delivery time for digital gift cards?
Digital gift cards are sent instantly or in a scheduled time to recipient's mobile phone or email.
How are gift cards redeemed?
Gift cards can be used in stores indicated by brands on our website in frames of the validity date. Gift card recepient can choose any product that is equivalent to the gift card or add money if desirable product is more expensive
What is the price of wowchy service?
In case of physical gift cards customers pay only for delivery service and there is no additional fee for wowchy services for them. In case of digital gift cards there is no service fee.
What are delivery costs on wowchy?
In case of physical gift cards express delivery costs 9 GEL. Express delivery is available only in Tbilisi. Standard delivery costs 7 GEL in Tbilisi (delivery time: 1 working day) and 9 GEL in other cities (delivery time: 2-3 working days). In case of digital gift cards there are no delivery costs.
How gift cards look like?
Gift cards vary by design from brand to brand that is shown on brand pages relevantly. Though wowchy gives you opportunity to select desirable package and send or deliver gift card by yourself
What is the validity date of gift cards?
All the brands have their own validity date of their gift cards that is indicated on the gift card and its calculated from the activation/purchase date.
Is it possible to change a gift card of particular brand to another one? Or can I get a refund?
Gift cards of particular brand cannot be changed to other brand gift cards. Refund is not available
What happens in case of loss of the gift card?
wowchy does not take responsibility of the lost gift cards which are lost by the customer after it is delivered by our delivery service.